Terms & Conditions of Travel .

BOOKING CONDITIONS OF TOURING SOUTH AFRICA, A DIVISION OF DREAMWEAVER HOLDINGS LTD
(Hereinafter referred to as 'TSA')

RESERVATIONS AND PAYMENT
Reservations, save for late reservations, as referred to hereunder are confirmed on the condition that a non-refundable deposit of a minimum of 25% of the total package price is paid to TSA within 72 hours of confirmation. (The amount of the deposit is dependant on the product booked and time frames). The balance owing must be paid by the date stipulated on the invoice but not less than six weeks prior to departure. TSA reserves the right to cancel any reservation in respect of payments not received timeously. Prices are quoted at the ruling daily exchange rate. Until TSA has received full payment, we reserve the right to charge any variations to the passenger's account. The onus will be on the passengers to check that there have been no changes in price prior to making final payment. TSA guarantees the price of land arrangements, once full payment is received. Airfares are subject to the prices and conditions quoted by the airlines and cannot be guaranteed by TSA. Special requests must be made at time of booking. The Company will endeavour to comply with the special requests, which will be for the cost of the traveller, but cannot guarantee that such requests will be met.

LATE BOOKING FEE & COMMUNICATION EXPENSES
In the event of any reservation being completed less than 7 days prior to the date of departure, TSA will be entitled to levy a late booking fee and reserves the right to levy a fee for any extra communication expenses. Full payment is due immediately on confirmation and is non-refundable on all late bookings. Some bookings will require full payment at the time of reservation i.e. prior to confirmation.

METHOD OF PAYMENT
TSA will accept payment by credit card, bank issued cheque, travel agency cheque (accredited agencies only) or cash. A signed and validated Standard Credit Card Charge Form is the only recognised form of payment for credit cards. If the card is a foreign credit card then you will be requested to supply various other details. All payments to be made out to TSA. Any charges made to a client's credit card (debits) whilst away are the client's responsibility. TSA will not be responsible, nor accept responsibility for having these charges reversed or corrected upon return to South Africa.

CANCELLATION AND AMENDMENTS
TSA reserves the right to cancel any tour at any time prior to departure, in which event all payments will be refunded as full and final settlement of all further liability of whatsoever nature, howsoever arising, which may arise as a result of such cancellation. In the event of passengers cancelling their reservations such cancellation must be made in writing and notwithstanding anything to the contrary contained in these booking conditions. TSA reserves the right to claim a cancellation fee of up to 100% of the total package price as a pre-estimation of damages. TSA use a large number of suppliers it is not possible to list all their amendment and/or cancellation charges. Accordingly, amendments to confirmed reservations at any time prior to departure will be made subject to the conditions that the customer is liable for all additional costs of whatsoever nature arising therefrom. The customer will also be liable for a R50 administration fee payable to TSA in respect of each such amendment and / or cancellation.

UNSCHEDULED EXTENSIONS
In the unlikely event of there being an unscheduled extension to the holiday caused by flight delays, bad weather, strikes or any other cause which is beyond the control of TSA, it is understood that the expenses relating to these unscheduled extensions, (hotel accommodation etc.), will be for the account of the passenger. TSA accepts no liability for changes, omissions or delays before or during the course of any published tour occasioned by technical difficulties, weather conditions, strikes or communication breakdowns.

REFUNDS AND UNUSED SERVICES
No refunds will be made for no-shows, or any unused services.

BREAKAWAYS FOLLOWING DEPARTURE
While it is possible for the passenger to break away from planned holiday itineraries, after departure it is understood that extra expenses incurred as a result of such a breakaway will be for the passenger's account and any unused service will not be refunded. Amendments and cancellations en route must be made with our operators directly.

TRAVEL DOCUMENTS
Documents (vouchers, itineraries, etc.) are only prepared on receipt of full payment of the package price, currency declarations, signed conditions of contract (i.e. our booking form) and ticket copies (if requested). Documents will be ready for collection 24 hours after full payment has been received.

PASSPORTS, VISAS, VACCINATIONS AND INOCULATIONS
The responsibility to obtain proper, current and valid passports, visas, vaccinations, inoculations and the like, where required, is that of the customer alone. The company shall not be responsible or liable for any consequence of any nature arising from the customer failing to ensure that he/she has complied with all such requirements.

RESPONSIBILITY AND LIABILITY
TSA act as agents only for local and international ground operators and airlines and accordingly accepts no liability whatsoever for any loss, damage, injury, accident, delay or any other irregularity howsoever arising. TSA makes every effort to ensure that all the arrangements and services connected with a passengers itinerary will be carried out as specified and/or in the most efficient and effective way possible. However, we do not have direct control over the provision of services by suppliers and, whilst they are in all cases selected with the utmost care, we do not accept liability for error and omissions of such suppliers Please be aware that hotels undergo renovations for time to time. Hotels take all possible steps to limit disruption to their guests. We will not entertain complaints, or requests for refunds, if a hotel in carrying our renovations whilst a guest is resident. If we are specifically advised of renovation work, dates may be provided but it is important to remember that these are subject to change and we are not always notified. We will not, therefore, be held accountable for complaints concerning renovations that extend beyond the date originally specified.

INSURANCE
Insurance against cancellation, illness and for loss of baggage is highly recommended for all passengers travelling with TSA, (please ask your travel agent for insurance options). Passengers undertake all activities associated with itinerary at their own risk and are responsible for their own insurance. TSA will not be liable if anyone should fail to take adequate insurance cover.

ITINERARY VARIATIONS
While every effort is made to keep to all confirmed itineraries, we reserve the right to make changes for your convenience. Because we plan arrangements in advance, do not own or control the airlines, hotels and/or other supplier companies who will provide passenger holiday components, changes and even cancellations can occasionally become necessary. In the event that the hotel accommodation, excursion, service, flight, etc. has been properly confirmed by TSA, and not withstanding this, is unavailable for any reason whatsoever, TSA do not accept any liability.

JURISDICTION OF THE MAGISTRATE'S COURT
TSA a Division of Dreamweaver Holdings Ltd, shall be entitled, at its option to institute any legal proceedings arising out of or in connection with this contract in any Magistrate's Court having jurisdiction in terms of Section 29 of the Magistrate's Court Act No 32/1944 as amended, notwithstanding that the amount in issue may exceed the limits of such jurisdiction.

GENERAL
This document together with TSA standard booking form and TSA invoice / itinerary constitutes the sole record of the agreement between the parties. No party shall be bound by any representation, warranty, and promise of the like not recorded herein. No addition to, the TSA standard booking conditions shall be of any force or effect unless in writing and signed by or on behalf of the parties. No indulgence which TSA, ('the grantor'), may grant to the passenger ('the grantee'), shall constitute a waiver of any of the rights of the grantor, who shall not thereby be precluded from exercising any rights against the grantee which may have arisen in the past or which might arise in the future. All costs and disbursements, including legal costs on the attorney and client scale incurred by TSA in recovering any damages and payments payable by the passenger to TSA shall be for the passengers' account. This agreement shall in all respects be governed by and construed in accordance with the laws of the Republic of South Africa. The passenger hereby consents to the jurisdiction of the Magistrates Court having jurisdiction over its person in respect of all proceedings in connection with this agreement. The parties hereby respectively choose domicilium citandi et executandi for all notices and processes to be given and served in pursuance of this agreement at their respective addresses as given on TSA' standard booking form. Either party may change its domicilium by written notice delivered by hand or sent by prepaid registered post to the other party. In this agreement an expression which denotes a gender includes the other genders, a natural person includes an artificial person and vice versa, the singular includes the plural and vice versa.